Privacy Policy

Introduction

At Palioo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your email address, name, and password.
• Profile Information: You may choose to provide additional information such as a profile photo.
• Content: Photos, videos, messages, and other content you share through the Service.
• Payment Information: If you subscribe to a paid plan, we collect payment information through our payment processor (Stripe). We do not store your full credit card details.

Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Information: How you interact with our Service, including features used and time spent.
• Log Information: IP address, browser type, and access times.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• With Your Consent: We share information with your consent or at your direction.
• Within Your Circles: Content you share is visible to members of your spaces and circles.
• Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting).
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@palioo.com.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Third-Party Services

Our Service uses the following third-party services:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Vercel: Website hosting

Each service has its own privacy policy governing the use of your information.

Cookies

We use cookies and similar technologies to maintain your session and preferences. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@palioo.com
• General inquiries: support@palioo.com